Corporate Clients

The entire Arhipro management team believes we have had a great new experience through which we got to know ourselves personally and within our management team. We also have discovered management styles we strive to. After the training, from the first day, we started to apply new tools and techniques, and we noticed that the application immediately brought the first successes.

I would recommend the AMC as an excellent choice, because in our team of great personal character differences, Gordana Berger was rated as a great motivator for every individual. She is very inspirational in a training methodology. This training is a great start of a big chapter about management skills in the company and self and team-discoveries. The great journey has just begun.

Anja Ivana Milic, Owner and Technical Director, Arhi.Pro

Thank you for an amazing training, perfect experience and a wonderful socializing. You encouraged me to think seriously about my previous attitudes, as well of a way I think. I just want to tell you one thing, a powerful desire for progress was created, as well as a desire for improvement and a change. If one serious 48 years old person wants that, then I think that you understand the scope of my desire for a success of our company and for my personal success.

What I want to point out is that in just two days I got to know another, more beautiful face of my colleagues, which makes me especially happy. With you Gordana, as a trainer, training topic and with the colleagues who participated in it, the success of our company and our collective is guaranteed. 

Sasa Trbojevic, Chief Operating Officer, Arhi.Pro

Dear Gordana, I would like to thank you personally as well as to a team of Action Management Consulting on excellent cooperation. I should mention that the service we provide is specific and therefore the service that you offered. After the first session, there was already visible progress in our employee’s behavior. His attitude toward his job, as well as toward our clients is now on the exceptional level.

There is a significant value for us, as employers, as well, because now we can improve the quality of work and thus profitability of the salon. Your team has our sincere recommendation.

Nada Jovovic, Salon Owner, LORA pet

I am very pleased with the training that our company has organized in cooperation with the AMC company. I personally love to participate in various types of trainings and I look forward to acquiring new knowledge, new experiences. I was very active during the training, as did the other members of the management team of our company. We took the opportunity to become closer and communicate, because that was not always possible given the nature of our business.

Exclusive credit for this goes to the trainers, because they were able to promote needed relaxed atmosphere and be a catalyst of a good communication. Each of us has lots of experience in the business and we all tried to share our business and even life experience with our colleagues. Atypical situations in business are always interesting. The methodology of this training was obviously carefully thought out. Very useful experience, for every recommendation and it should be repeated regularly.

Zoran Gajic, Director, Sky Music Center

Training was held in an exceptional atmosphere, with excellent examples from real business and everyday life. We are richer for new knowledge, experiences and methods that we will be able to apply in our daily work. Unlike previous ones, this training has enabled us to more comprehensively analyze our own negotiating position, strengths and weaknesses in relation to the other negotiating party, as well as opportunities for improvement.

Tatjana Lukic, Purchasing Manager, Bambi

First of all, I would like to thank you for the very interesting and successful training that we went through together, as well as, for your energy and enthusiasm that you have shared with us. Personally, training helped me to clarify the image of myself and environment I live in and work, providing changes in perspective and ways of looking at everyday activities and at the people I am surrounded with. Even though I have personal interest in this topics and I have heard of many things before that I try to incorporate in my practice and life in general, this was one refreshing experience for me.

Analyzing my own patterns of behavior has really helped me to better understand myself, and also the situations and people in my environment. I am fascinated by the simplicity and easiness by which some new options have been opened to me and pointed out some directions I can work on, and motivate other people. Especially interesting were the methods for "unpacking problems", new possibilities of turning them into challenges, and at the same time, really practical tools for analysing and resolving them. Finally, there was a strong blow of positive energy and team spirit, which were contributed, besides you, by my colleagues with their open and sincere approach and participation.

 As a practical person, I started to apply many of these things that really helped me overcome some of the actual situations that I was faced with, and which I shared with you. I think that anyone who wants to progress must work on himself and constantly improve his own knowledge, and this experiences are necessary on that path. All in all, this was one positive and useful experience, you have my warm recommendation and support to continue your work.

Milos Petrovic, Head of Design Bureau Arhi.pro Project

 It's always a great pleasure to work with Action Management Consulting and professionals like Gordana Berger and her team, that we have been successfully cooperating for several years.

When you are constantly exposed to pressure and stress in the business environment, Gordana's trainings introduce you not only skilfully but almost imperceptibly in a certain subject matter, and  you gradually slow down your pace being imposed by a peaceful and calm approach. Today it is a real privilege. The combination of international and local experience, careful preparation and insight into each individual participant are a great added value.
If you want responsibility, flexibility, respect of deadlines and professionalism, then you should definitely collaborate with AMC.

Nevenka Aleksic, Head of People Development, Crédit Agricole Serbia

The training was very constructive and introduced me to a new dimension of seeing and solving the "challenges". This is certainly something very important for anyone in a serious business and management and I warmly recommend it to everyone.

Jugoslav Jugovic, Project Team Leader CAD/BIM Implementation Specialist, Arhi.Pro

I have learned to react more to the intention, not the behavior and I started to better understand my team. I give them support and manage them in the right way. Motivating them and creating comfortable work atmosphere in the office the end result could not pass unnoticed!

When making some decision the most I was thinking about  was ZOPA because it turned out that the best results are achieved when we take into account the other side, their needs and when the emphasis is placed directly on them. Only in this way we entered the zone of possible agreement. Clients have recognized that and the results were there. If the result was not obtained in some cases, we relied on the BATNA, we have not closed the door, but we have learned the maximum from the current situation and I am convinced that we will eventually close the sales process by concluding the sale. Our company supports personal and professional development of its employees. We will continue to nurture these values and we certainly recognize AMC as an adequate partner.

Natasa Selenic, Associate of Commercial Affair, Bex Courier Service

During the last five years, in Ukraine, Bosnia and Serbia, it has been my pleasure to hire and have as a colleague Gordana Berger. She and her company prove to be excellent collaborators in a number of consulting assignments. She brings in all her consulting or training work a thorough knowledge of international practices that she blends with the local culture. This «blending» accounts for her success in all her endeavors.

Paul Doucet MBA, Director, Financial Institutions, Partnership National Bank of Canada/CRCSogema

 Education and Training Center of Serbian Chamber of Commerce in the first half of 2011.realized very good cooperation with the consulting company "Action Management Consulting Ltd." in the area of the Skills of effective communication. Mrs Gordana Berger, manager, presented to the secretaries of associations and committees, directors of centers / departments and also to the partners of the Serbian Chamber of Commerce, the Action NLP Business Practitioner as a way of relaesing of  personal potential, speaking on the topics: effective communication and understanding the diversity, more professional and business relationships and creative cooperation, understanding and access to the tools for creating  the desired change, clear goals with defined actions, addressing the challenges in a more systematic manner to the results and better relationships with coworkers. 

Serbian Chamber of Commerce, in cooperation with the National Agency for Regional Development of Serbia, in the realization of EU project "Female entrepreneurship Ambassadors "WENS", jointly organized a one day training to women entrepreneurs. In an interactive discussion on communication skills and public speaking, the attention was focused on the study of motivation, including explanations of motivational techniques. Knowing the nuances in this area of ​​work and credible transfer of experience, Gordana Berger motivated the listeners to find out their own new way of looking and recognize the old one from the perspective of their own potential. Immediacy of Mrs. Gordana Berger helped the participants of  this workshop to gain the useful experience that will be a sure step in upgrading the existing.

Mirjana Bjelobaba, Senior Advisor, Serbian Chamber of Commerce 

Action Management Consulting was the company that we could always rely on throughout 2007. Professionalism was shown in terms of agreement on trainings, consultancy as well as prepared material and the training itself. Trainings were always interesting; the focus was on participants and there was a great wish for passing on knowledge and experience. A client of Action Management Consulting is in the first place and the client feels that. We were always free to ask for advice and, together with Action Management Consulting, design training and receive exceptionally positive feedback from the participants.

Olivera Trikic, Executive Manager of HR Sector, Komercijalna Bank

I am glad that I have heard from you again and I could say in a nutshell that your engagement in training of RL staff has resulted in a new level of providing service excellence. In my opinion, the whole organization, trainers and training, and above all, the approach to training, are really at the international level. Comparing it to trainings of RZB Group, your trainings are in the top of the kind. You are always very welcomed in RL!

Petar Gavranovic, Sales Manager, Raiffeisen Rent

Thank you for the excellent training, after which I feel even more firmly, that knowing yourself and your environment leads to assured success. It is my pleasure and honor to be part of a team of 12 fantastic people, whereby I think that during the training, each of us got to know each other a little bit better. I am looking forward for the opportunity to further develop myself in such environment!

Milica Vukasinovic, Head of Project Management Department, Arhi.Pro

Good athmosphere, very positive and open approach, usage of our internal examples. Apsolute recommendation on my side, keep up the good work!

Vladimir Marinkovic, Main Branch Manager, Crédit Agricole Serbia

I've actively participated in the training. The training has been spontaneously directed towards things that are important to my work. Expectations met, the trainers are great, in a word - useful!

Aleksandar Zlatkovic, Main Branch Manager, Credit Agricole Serbia

In 2007 and 2008, I was working as a consultant in Sarajevo and on several occasions, I had the opportunity to work with Action Management Consulting. They assisted us in our efforts to improve the capabilities of a financial institution by presenting several training programs in strategic marketing, including advanced sales practices, customer relations and negotiation technique.

Gordana Berger and her team impressed me with their professionalism, as well as their quality and up-to-date training material. Their seminars are lively and animated, an effective tool to achieve the objectives of the training; all the while encouraging the participants to work hard to acquire and accept new concepts and practices. At the end of the seminar, the participants almost unanimously confirmed that they had learned a lot and had appreciated the way the courses were presented.

Given the opportunity, I would always be delighted to utilize the services of Action Management Consulting for similar training courses and seminars.

Bernard Kennepohl, Senior Banking Expert, Partnership CRCSogema/National Bank of Canada

We met Ms Gordana Berger, General Manager of Action Management Consulting during long-term training arrangement organized in Eksim Bank Holding company by EBRD in 2005. She was a co-implementer of the training program then. That arrangement may be considered a pioneering achievement in the national banking system, especially in the part performed by Ms Berger referring to development of Professional Selling Skills and Techniques in banking industry.

Considering our positive experience we chose the same company two years later in Privredna Banka Beograd, where such training was more than necessary. Large group of employees, i.e. all the employees that directly communicate with clients, passed the training and the overall review was that the applied training was at highly professional level, systematical and keeping active attention throughout the training. The Bank Management received feedback on applied training in form of written reports and in direct contact with the Company Manager. We surely recommend co-operation with Ms Gordana Berger and Action Management Consulting to all interested institutions.

Mirjana Lakovic, E.B. Member Deputy – Executive Manager of Finance and Planning Sector, Privredna banka Holding company, Beograd

AMC is among exceptional companies that demonstrate what they teach. In each contact, you feel you talk to people ready to listen to you, understand your needs and find the answers to each question together with you. It is a true pleasure co-operating with people ready to exchange knowledge and learn together with their clients

Ivona Simic, HR Manager, Würth