How to Improve Your Negotiation Skills

22nd – 23rd of May 2020

  • Achieve the desired result while preserving relations
  • Create a complete plan for your specific negotiating situation
  • Adopt strategies of the most successful negotiators

Target group: Key Managers, Purchase Managers, Directors, Sales Team Leaders & Company Owners

Training duration: 2 days

The training was very interesting and full of examples from real life situations. It's great that the trainers used real examples from their own experience and related them to the situations in which we encounter ourselves every day at work. Practical examples were perfect, interactive components and practical work is something that makes this training different from other similar trainings.
I find this training very useful, it opens other angles to negotiations, reminding us of our strong and weak points. In addition to being very useful, this training has brought participants together in an entertaining and unusual way where participants from different professions work on the same goal.

Ivan Jevtovic, Director of Operations, AAA Freight, Inc.

Key Learning Points: 

  • Why and how to be prepared for negotiating in a structured way
  • How familiar are you with the interests of the other negotiating party and why is it important
  • How to objectively look and strengthen your BATNA
  • Apply a powerful psychological model to address objections constructively, without violating relationships
  • How to practically apply the negotiation matrix and look at additional options
  • How to create a positive psycho-geography and recognize non-verbal power signals
  • Adopt strategies for the influence and motivation of the most important negotiators
  • How to start the process of concluding negotiations and adequately test readiness

Bonus - additional development tools:    

  • Complete preparatory tools and strategies
  • Effective check-lists
  • Team, individual and comprehensive negotiation exercises

Our Training Team:

Gordana Berger is the founder and director of Action Management Consulting company.  She achieved her academic education at the University of British Columbia (UBC) in Vancouver, Canada in the field of Business Management.  Gordana is a certified NLP trainer of NLP Univeristy in Santa Cruz, and achieved the title Master Practitioner and coach in London, while the advanced NLP certificate was acquired with Richard Bandler. Her international experience includes leadership positions on the American continent, in companies: Benetton, Primus Telecom, Advanced Financial Systems Inc. Gordana is an accomplished wife and mother, active in sports that require moving borders such as diving and skiing.

Dragan Svilanović developed his training skills through the program of the British company Glendinning Managment Consultants. As a  coach of Breakthrough, he was responsible for working in five Western Balkan countries for Wrigley. He has worked in leading positions in the companies Agroekonomik, Dolce Bel International, Wrigley and Delta DMD, and is currently in Al Grosso. He gained his knowledge of agrarian policy and agribusiness in Belgrade as well as in Montpellier, France. Dragan is the President of the Serbian Association of Archery and is the participant of the first European Olympiad, and he is actively engaged in sports.

Training investment:

Regular training investment per person is 365 EUR (+VAT)

1. Regarding AMC's birthday that is on 1st of July, we would like to recognize your readiness for action and offer savings on training investments:
a) exclusive 25% saving on training, for all of you that decide to join us during the summer period on our Winter Management Success Academy until Monday 9th of December 2019, your investment for one training will be 274 EUR (+VAT) per person.

b) until Wedesday, 15th of January 2020, we will acknowledge that as 15% savings, which reduces your investment in training to: 310 EUR (+VAT) &

c) 10% savings will be applied after that time until Monday 17th of February 2020, which reduces the regular training investment to 328 EUR(+VAT)

2. For participation of 3+ persons from the same company, we provide 10% savings per person, which makes your regular investment for the training, per person reduced to 328 EUR (+VAT) or with early payment:

a) until 9th of December 2019 to: 246 EUR (+VAT) per person;

b) until 15th of January 2020 to: 279 EUR (+VAT) per person &

c) until 17th of February 2020 to: 295 EUR (+VAT).

3. If you decide to join us on all three trainings of the MANAGEMENT SUCCESS ACADEMY and you quality for the sertification, as well as to receive the diploma from our Academy, it is our honour

to offer additional 15% savings. Your regular training investment for all three trainings is reduced to: 310 EUR (+VAT) per person, per training or combined with early payment: the investment per person

a) until 9th of December 2019 and  3+ persons from the same company, for the training package of all three trainings, the investment per person, per training would be: 209 EUR(+VAT)

b) until 15th of January 2020, your investment in this option would be: 237 EUR (+VAT)

c) until 17th of February 2020 the complete investment with the saving is: 250 EUR (+VAT)

Presents included in the program:

  • Life Style Inventory (LSI) questionnaire + handbook (175 EUR) are included in the first training! 
  • Coach™ simulation by Human Synergistics company (150 EUR)  is included in the second training! 

Additional training informations:

  • The trainings will take place in the conference hall of Zepter Hotel address:Terazije 10, Belgrade
  • The training investment includes all the costs of preparation, as well as printed material - detailed interactive scripts and realization of training programs
  • Joint lunch at the hotel and refreshment during breaks are also included
  • Prior to the start of the training program, it is necessary to pay the registration fee in full in RSD equivalent according to the NBS selling rate, to the account of Action Management Consulting company
  • Participants who attend all three trainings of our Management Success Academy receive a certificate in English language
  • Participants who complete our training program of three training sessions, qualify for the placement and obtaining a comprehensive certificate for completion of the Management Academy of success.
  • The number of places is limited. To make a reservation and payment, please contact us at 011 409 3730 or by mail at