Strategies for Success during Performance Appraisal
The main task for every modern manager is to get maximum performance from the people he/she manages with the optimum energy investment. Communication skills aimed at providing support and timely feedback are the key factor in achieving maximal effects and are especially important during a conversation on performance appraisal.
If you're sincere, praise is effective. If you're insincere, it's manipulative.
Zig Ziglar
Program duration: 1 day
Key advantages:
- Timely preparations of managers for a conversation on performance
- Understanding the structure of the conversation, personal and professional role
- Promoting two-way communication
- Timely feedback
- Reducing misunderstandings and errors during performance appraisal
- Creating a motivating atmosphere and directing the employees in the right direction
- Preparing information and tracking successfulness during the whole year
Main areas:
- Linking performance appraisal with the business strategy, organization and professional goals on personal level
- The role of managers in performance evaluation
- Planning and preparing managers for a conversation on performance
- Steps in the structure of the conversation on performance appraisal
- Preparing space and non-verbal communication
- Skills and techniques for resolving potential communication challenges
- Communication principles aimed at providing support
- Principles for reducing errors in evaluation
- Success strategies
Examples of exercises and additional development tools:
- Structural exercise ‘Critical Incident Method’
- Professional training clips for managers with solutions and real life principles for resolving potential communication challenges during a conversation on performance
- Action plans