Skills of Non-verbal Communication
During the training you will have an opportunity to improve additionally your communication skills in an interactive and positive environment focusing on non-verbal communication component. You will be focused on questioning your previous comprehension of business and private situations, on understanding other people more and on self-awareness.
The eye contact is visual handshake with a person.
Stephen Boyd
Program duration: 1 day
Key advantages:
- Understanding and respecting differences in everyday communication
- Improving observation and comprehension of non-verbal communication aimed at effective communication
- Recognizing positive signals and well-timed verbalization aimed at insisting on agreement
- Spotting personal non-verbal barriers, facing with personal reasons aimed at finding solutions and starting constructive communication
- Accomplishing long-term cooperation and communication aimed at support
Main areas:
- Importance of non-verbal communication
- Fundamental emotions and non-verbal signals
- Understanding non-verbal signals in communication
- Facial expressions, gestures, posture and body orientation, physical distance, tone of voice
- The importance of first impression
- Introduction to the different representation systems and their influence on communication
- VAKOG preferences
- Perception and influence on decision making
- Influence of perception on expectation and interpretation of reality
- Improvement of self-awareness
- Modern manager and emotional intelligence
Examples of exercises and additional development tools:
- Personal Perception (PC) – self- awareness questionnaires and 360 degree assessment of Personal Perception
- Short theme video clips and photographs that are the basis for assessment of non-verbal signals and meaning of situations